Refund and cancellation policy

When you get a refund

• You paid but received no checks. If a payment went through and your balance did not go up within 10 minutes, email hello@fassix.com with the Razorpay payment id. We will add the checks or refund the payment in full.
• You were charged twice for one purchase. The duplicate is refunded in full.

When you do not

• Checks you have already used. Each review uses a check the moment it is produced.
• Disagreeing with the AI’s opinion. It is opinion generated by software.
• Checks lost by clearing cookies or changing devices. Checks are tied to your browser and we hold no account to restore them to.

Cancellation

There is nothing recurring to cancel. Packs are one-time purchases.

How and when

Email hello@fassix.com within 30 days of the payment. Approved refunds go back to the original payment method through Razorpay within 5 to 7 working days.